IAAO partners with local sponsoring agencies to provide effective training programs for your development in the assessing profession. Use the documents on this page when you want to retake or challenge an IAAO course exam or when you have requests related to your course records. Please see form details for the costs associated with each document request.

Education Policies – If you're participating in an IAAO course, workshop, or One Day Forum and have questions about attendance, program costs, use of materials, and other important information, take a look at our policies.

Special Exams - Retake and Challenge - Submit this form to schedule a retake exam (within 12 months of the original exam date) or a challenge exam. You must complete and submit this form and return it to the Professional Development Department at least 3 weeks prior to the exam date.  Once you submit the application, you will be redirected to the appropriate place for payment.  Please note: your application will not be processed until payment is received. 

NEW:  Select exams are currently offered with the option to take your exam online! Current offerings: 101, 102, 112, 201, 300, 331, 400, 402 - and more coming soon.  This is a great option for students with few options for proctors in their area, or who prefer to test in their home, for example.  Testing can be done 24/7! A computer web camera with microphone, a calculator, current version of Google Chrome, Firefox, or Safari, and current version of Adobe Flash are required for the exam.
If you need assistance or have questions, please contact

Subtest Report Request – If you failed your IAAO exam and would like a breakdown of your strengths and opportunities in each subject matter area, submit this form to request it. Please know that information may not be available for all IAAO courses, and will only be provided as a study tool for students who failed their exam within the last year.

Manual Grading Form – Submit this form to request that your exam be manually regraded. 

Duplicate Certificate Request Form – Submit this form to request a duplicate copy of a course completion certificate and/or the exam report (actual score). 

Transcript Request Form – Submit this form to request an “official” transcript of the IAAO courses you have attended. This application allows up to 8 (eight) listings. 

If you need assistance or have questions about the items on this page, please contact the Professional Development Department at or 816-701-8100. Office hours are 8:00 am–5:00 pm CST.