The January/February issue of Insight, the monthly journal published by the Institute of Revenues, Rating & Valuation, with news and views from the worlds of Revenues, Rating, Valuation and Benefit Administration, is available to IAAO members.
In this issue:
- Cover Story: The Welfare First approach to local authority debt resolution – Maxine Kirby and Taz Haque tell the story behind their success as IRRV award winners.
- It’s a momentous moment for the Valuation Tribunal for England and the Valuation Tribunal Service – Tony Masella provides a reflection on 37 years of change in local taxation.
- ‘DWP – The Performance Development Team at large’ focuses on powering up partnerships and keeping local authorities ahead of the curve.
- Insight to Innovation provides ‘Earning and learning’: Building the future of automation talent.
- ‘Viewpoint – The new settlement in context: certainty promised, pressures unresolved’ seeks to put the new settlement in context.
- Policy in Practice makes a return, looking at designing the next generation of local crisis support.
- Devolved Nations Update and Mind Your Own Business considers why the UK’s small business relief model no longer adds up.
- From Empty to Occupied:How local authorities can act to address the empty homes crisis.
- Should we trust AI with our customers is the topic in Technology. Could its use damage trust?
- A new feature ‘Looking Back’ takes a peek to what was happening 50 & 25 years ago – the content may be of surprise to some.
- Other regular features include Credit Notes: Budget Fallout for claimants and Valuation Matters: Patrick Bond provides insight to leading Tribunal decisions and professional practice news.
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