Posts for Archives: People

Elizabeth Ferguson is the director of library services at the IAAO’s Paul V. Corusy Memorial Library. She has been with the IAAO since June of 2022.  Elizabeth holds a PhD in Library and Information Management from Emporia State University and a master’s degree in Library Science from the University of Central Missouri. Her research has examined information use in digital environments, […]

Erin Eades is the Senior Director of Professional Development and joined IAAO in 2019 as Operations Manager, PDD. She previously worked in the rental car industry for 12 years with The Hertz Corporation, focusing on people and operations management, process improvement, and alignment with corporate standards at the location level nationwide.  She holds a Master […]

Ashley Lathrop, MBA, is a strategic nonprofit and business innovation leader with extensive experience driving growth, strengthening operations, and enhancing member and client value. He currently serves as Senior Director of Business Innovation at the International Association of Assessing Officers (IAAO), where he leads initiatives focused on revenue diversification, organizational strategy, and long-term sustainability. Ashley […]

Toni Eichholz is the Community Engagement Coordinator and joined IAAO in 2019. She previously worked for a local Chamber of Commerce as the Membership Specialist. She also worked as a Designer for KSHB-TV, Bernstein-Rein Advertising and John Deere. Toni started her career with Farmland Foods, a significant subsidiary of Farmland Industries, Inc., which was the largest farmer-owned […]

Jarron Paronto is the Director of Credentialing, joining IAAO in 2015. He provides direction and support to IAAO’s current credentialing portfolio, the Professional Designation Program, Certificate of Excellence in Assessment Administration (CEAA) Program, and Professional Member Program, while overseeing the development of new credentialing offerings. He serves as liaison to the Professional Development Committee. Jarron […]

Mike Ardis is the Senior Director of Communications & Technology and joined IAAO in 2014. He previously worked for an insurance trade association for more than 20 years, serving as Director of Communications & Technology. He also worked in communications for the Kansas utility regulatory commission and a hospital in Kansas City, Mo. Mike started […]

A marketing veteran with a 20-year track record in the financial industry, Tammy excels at bridging the gap between strategy and execution. Tammy drives growth at IAAO by spearheading integrated marketing strategies across four core pillars: Professional Development, Business Innovations, Communications & Advocacy, and Community Engagement. Since joining in 2016, she has leveraged her deep […]

Sarah Noakes is the Manager of Digital Technology at IAAO and has been with the organization since 2019. In her role, she oversees IAAO’s digital ecosystem, including the website, learning management system, help desk platform, and several other key technologies that support member education and engagement. With a background that spans animal care, health technology, […]

Barbra Flannery joined IAAO in 2024 as an Instructional Designer with the Professional Development team. She designs engaging, learner-centered experiences that support effective professional development. Her prior experience includes 16 years in the banking industry, where she designed, developed, and facilitated corporate training initiatives that supported performance and professional growth. Outside of work, Barbra enjoys […]

Veronica Nalley is the Director of Learning Design; she joined IAAO in 2020 as an instructional designer. She collaborates with IAAO members and fellow learning design professionals to enhance and expand IAAO education offerings. A pragmatic approach and a passion for learning science fuel her work creating learner-centered experiences. Teaching and learning are at the […]