IAAO Webinar Series – The Covid-19 crisis; and now the vaccine distribution; has laid bare the failings of government; at all levels; to deliver health care. The consequences have been tragic. In times of crisis; people and systems are tested. Some fail; others thrive. The consequences are no less dire for Assessors; traditionally the largest source of local discretionary funding for schools; cities; and local government. Larry Stone; Silicon Valley’s Assessor; has not just weathered the storm; his office has measurably excelled. In this webinar; Stone describes the cost accounting and performance management systems he created; and has nurtured since he was first elected in 1994. He will also discuss how to create an employee-culture; in a heavily unionized environment that embraces customer service and accountability.
Presented by Lawrence E. Stone; Santa Clara (CA) County Assessor
1 CEU Hour