07 | MANAGING PUBLIC RELATIONS AND COMMUNICATIONS
This Knowledge Area focuses on communicating with the public, government stakeholders, and the media.

Proficiency in this area enables you to communicate the objectives of your office and to deal effectively with the public, government stakeholders, and the media. Knowledge gained in this area leads to the Assessment Administration Specialist (AAS) and the overarching Certified Assessment Evaluator (CAE) designation.
Body of Knowledge Overview
Roles & Tasks
Proficiency in this knowledge area will help people in these roles perform the indicated tasks.

Appraiser Supervisor
  • Assist the public with questions about state assessment laws and local policies and procedures

Assessment Administrator
  • Ensure timely and accurate response to public inquiries regarding the operation of the assessment office

Tax Policy Analyst
  • Track policy proposals in the legislature for the purpose of educating legislators and local jurisdiction officials regarding their impact on the property tax system

IAAO DESIGNATIONS