05 | LEADING AND MANAGING THE ASSESSMENT OFFICE
This Knowledge Area is concerned with assessment administration and includes skills related to leadership and management, such as planning, organizing, directing, and controlling.

Proficiency in this area will enable you to have a better running, more effective office by addressing skills like budgeting, mentoring, managing projects, and personnel management. Knowledge gained in this area is a stepping stone toward the Certified Assessment Evaluator (CAE) and Assessment Administration Specialist (AAS) designations.
Body of Knowledge Overview
Roles & Tasks
Proficiency in this knowledge area will help people in these roles perform the indicated tasks.

Appraiser-Real Estate &
Appraiser-Personal Property

  • Assist in the training of lower level appraisers

Appraiser Supervisor
  • Assign work to appraisers and train and assist them in the performance of appraisal activities
  • Keep quantitative and qualitative records of appraisal activities
  • Make reports and perform administrative activities as required

Assessment Administrator
  • Supervise all staff in the assessment department
  • Prepare and monitor an annual budget
  • Hire, monitor, and retain sufficient staff to meet statutory and regulatory assessment requirements

IAAO DESIGNATIONS