Online Course FAQ

Q: How long does the course last?

A: A required Orientation opens the week before the course lessons. The lessons will take place over 4 weeks with 2 additional weeks to take the final exam. Total time for the course, including orientation, is 7 weeks.

Q: How may I contact the instructor?

A: You may e-mail the instructor any questions you have. The instructor also may hold “office hours” for live response to your questions and concerns. Please note the specified times and days. 

Q: How much does the course cost?

A: $499 for IAAO Members , $725 for Non-Members

Q: What do I need to use ProctorFree?          

A: You will need a built-in or external webcam, a quiet/private environment, and a reliable internet connection.
Also required is a photo I.D., calculator, and scratch paper. You will be asked to show these items at the start of your exam. 

Q: How long will it take to finish the test?

A: There is a 3.5 hour time limit, however most students finish the test in a 60-90 minute time frame.

Q: When will I receive my results?

A: Once the test is completed the video is analyzed by ProctorFree and then sent to IAAO for review. You will receive your score and certificate via email within 3 business days after completion.

Q: May I use notes, books, or reference materials during the test?

A: These materials are prohibited.

Q: What if I can’t finish the class, can I get an extension?

A: There is no extension for this online offering. The class is being presented as a cohort grouping, which means that all members of the cohort advance together, just as they would in a classroom. The assigned instructor/facilitator is available for only the designated six weeks.

Q: How can I cancel/drop the course

A: Please review the cancellation policy

Q: Can I finish early? 

A: The format of the course allows students access to the exam at the end of the 4th week. At that time, you may take the exam, thus allowing you to complete the course and exam before the full 7 weeks.

Q: How long do I have access to the material?

A: Course material is available until the final exam expires on the final day of the course.

Q: How do I know if I passed the test?

A: IAAO must review your exam for official grading. Once this process is complete, you will receive a certificate and official notice via e-mail.

Q: What happens if I don’t pass the test?

A: After you receive official confirmation of your exam grade, you may apply to retake the exam. This must take place within 45 days of the original exam availability date.

Q: How much does it cost to re-take the final exam?

A: $150