Refund & Cancellation Policy

Guarantees for food service, printing, and space rental cannot be changed by IAAO at the last moment. For this reason we must adhere to strict guidelines.

At the current time IAAO is continuing to plan for the 2020 Prep & Trial Seminar to take place as scheduled. If IAAO cancels the seminar due to Coronavirus travel and meeting restrictions, a full registration refund will be issued to each attendee. IAAO is continuously monitoring the situation, and will communicate any pertinent information if the meeting status changes.

If the meeting is held as planned, requests for refunds received in writing by May 17, 2020 will be honored, less a $50 processing fee.

No refunds are given for no-shows. Send your cancellation notice to Rachel Mense by e-mail at, by mail to IAAO, 314 W. 10th St., Kansas City, MO 64105 or by fax to 816-701-8149. By completing and submitting this registration form, you agree to abide by the refund and cancellation policy.

Registrants of IAAO Events agree to allow IAAO and its official photographer to photograph them in the context of the event. Footage captured by IAAO’s photographer may be used in future print and electronic promotional and archival materials. For questions or concerns, please call 816-701-8100 or email