Niagara Falls

FAQs for 2019 Conference

IAAO's July Free Webinar - Everything You Need to Know About the 85th Annual Conference

Where is the 2019 Annual Conference being held?

The 85th IAAO Annual Conference will take place in Niagara Falls, Ontario, Canada from September 8-11, 2019.

Do I need a passport to attend the conference?

All United States citizens (including minors) entering Canada will need a valid U.S. Passport.  A visa is not required for U.S. citizens entering Canada from the United States.  As a rule, your passport should have 6 months of validity left at the conclusion of your travel to Canada. A U.S. Passport Card is only valid when crossing the U.S./Canadian border by car. It is not a valid ID for entering or exiting Canada by plane.

Attendees that are not U.S. citizens should consult the Passport/Visa authority of their country of citizenship for specific travel requirements. 

How do I apply for (or renew) a U.S. Passport?

Detailed instructions for applying and/or renewing a U.S. passport can be found on the U.S. Department of State website. The website also provides up to date information on travel alerts, safety and security, and all other international travel concerns or questions. 

How long does it take to get a U.S. Passport?

Processing times can vary depending on the time of year, and occasional unforeseen circumstances such as natural disasters. During busier times, such as the summer travel season, the State Department encourages customers to expedite their applications if traveling in less than six weeks. See Application Processing Times for more information.

Which airport should I fly into?

The Niagara Falls area is served by three airports:

Buffalo Niagara International Airport (FAA Code: BUF)
The Buffalo Niagara International Airport is approximately 30 miles from the location of the conference.

Toronto Pearson International Airport (FAA Code: YYZ)
The Toronto Pearson International Airport is located approximately 75 miles from the location of the conference.

Niagara Falls (New York) International Airport (FAA Code: IAG)
The Niagara Falls International Airport is located approximately 11 miles from the location of the conference.

What ground transportation options are available to transport me from the airport to the conference location? How much does it cost?

IAAO has secured discounted ground transportation through Niagara Airbus between the Toronto Airport, the Buffalo Airport and the three conference hotels. To reserve transportation, visit the booking site at

Attendees will need to type in the discount code (604) in the field that is marked “Conference Code” and the new amount will automatically be calculated, as long as the code is entered. 

The cost is $94CAD + tax  for a round trip shuttle and $68CAD + tax one way rate, per person using the Toronto Airport, and $103CAD (no tax) round trip and $73CAD (no tax) one way for the Buffalo Airport. Niagara Airbus has also provided a 10% discount on all private exclusive services for all Airports, including, Hamilton, Billy Bishop Toronto Island, Toronto Pearson, Buffalo, and Niagara Falls New York International Airports.

Guests can book online and manage their own bookings using the code (604), and can also call the reservations line at 905-374-8111 with any inquires, or questions regarding bookings, or may email any inquiries to as well, and provide the code to the reservation staff.

The code is valid for travel from September 1 to September 18, 2019. Additional booking information is available online.

What are my hotel options during the conference?

The IAAO reserved room blocks at three hotels conveniently located near the Scotiabank Convention Centre – the Marriott Fallsview Hotel, the Marriott on the Falls Hotel, and Radisson Hotel Fallsview. The education sessions, general sessions, Awards lunch and the exhibits will all occur in the Scotiabank facility.  Currently the hotels are sold out. For more hotel details, please click the following link 2019 Conference Hotels.

Are U.S. Dollars accepted in Canada?

Most Canadian retailers and hotels will accept U.S. currency for payment but reserve the right to set their own exchange rate and will (likely) give you change in Canadian currency.  As of December 6th, 2018, the exchange rate: one U.S. dollar is equivalent to 1.32 Canadian dollars. 

Will my U.S. cell phone work in Canada?

Most U.S. cell phones will function in Canada, however – your carrier will likely charge international rates and data plan fees for roaming while in Canada.  We strongly suggest that you contact your cell phone service provider to determine what your options (and costs) are for utilizing your cell phone while in Canada. 

Will I have access to WiFi in the Marriott Hotels and the Scotiabank Convention Centre?  

Both designated Marriott Hotels provide in-room internet free of charge to Marriott Rewards members. Most public areas of the hotel(s) have free internet access as well.  The Scotiabank Centre provides very basic (low bandwidth) WiFi in the public spaces of the facility. 

2019 Annual Conference Premier Sponsors