
Toni Eichholz
Credentialing Coordinator
eichholz@iaao.org
Phone:
816-701-8103
Toll Free: 800-616-4226 ext. 8103
• Professional Designations Program
• Candidacy and Designation Exam Applications
• Candidate and Designee Support

Veronica Nalley
Instructional Designer
nalley@iaao.org
Phone:
816-701-8150
Toll Free: 800-616-4226 ext. 8150
• Conduct analyses of learner training needs
• Design and develop new training programs
• Revise existing training materials

Jarron Paronto
Credentialing Manager
Paronto@iaao.org
Phone:
816-701-8137
Toll Free: 800-616-4226 ext. 8137
• Professional Designations Program
• Recertification Issues
• Professional Development Committee

Kevin Thomas
Learning Project Manager
thomas@iaao.org
Phone:
816-701-8131
Toll Free: 800-616-4226 ext. 8131
• Conduct analyses of learner training needs
• Determine process for design and redesign of learning materials
• Manage updates to existing content
• Provide quality assurance to instructional designers