Executive Office & Administration


Ron Worth, CAE
Executive Director
worth@iaao.org
Phone: 816-701-8120
Toll Free: 800-616-4226 ext. 8120
• Association administration
• Secretary-Treasurer
• Executive Board


Mary Ann Deming
Comptroller
deming@iaao.org
Phone: 816-701-8147
Toll Free: 800-616-4226 ext. 8147
• Financial Statements
• 990 Tax Return &  IRS Group Exemption
• International & Budget Committee 

Cindy Mead
Executive Administrator
mead@iaao.org
Phone: 816-701-8112
Toll Free: 800-616-4226
• Executive Board Materials
• Committee Member Information
• Committee Minutes


Allyson Weber
Accounting Coordinator
weber@iaao.org
Phone: 816-701-8138
Toll Free: 800-616-4226 ext. 8138
• Lockbox Questions
• Billing Questions
• Request a W-9

Communications & Technology


Mike Ardis, APR
Sr. Director of Communications, Technology & Publications    
ardis@iaao.org
Phone: 816-701-8141
Toll Free: 800-616-4226 ext 8141
• Communications
• Media Relations
• Website Operations


Tammy Brown
Marketing Director
brown@iaao.org
Phone: 816-701-8126
Toll Free: 800-616-4226 ext. 8126
• Strategic Marketing 
• Graphic Design
• Brand Management


Keith Robison
Publications Manager
robison@iaao.org
Phone: 816-701-8135
Toll Free: 800-616-4226 ext. 8135
• Fair & Equitable
• Journal of Property Tax Assessment Administration 
• Textbooks



Shaun York
Technology Manager
syork@iaao.org
Phone: 816-701-8122
Toll Free: 800-616-4226 ext. 8122
• Information Technology
• Database Management
• Website Maintenance

Membership 


Ashley Lathrop
Director of Membership and Administration
lathrop@iaao.org
Phone: 816-701-8125
Toll Free: 800-616-4226 ext. 8125
• Human Resources
• Scholarships
• Budget Committee


Jill Boland
Senior Membership Services Manager
boland@iaao.org
Phone: 816-701-8155
Toll Free: 800-616-4226 ext. 8155
• Membership Inquiries
• Member Benefits & Status
• IAAO Reps

Pamela Meyers
Member Relations Coordinator
meyers@iaao.org
Phone: 816-701-8102
Toll Free: 800-616-4226 ext. 8102
• Membership Inquiries
• Member Anniversaries
• Membership Status

Meetings 


Joe Heeter
Meetings Director
heeter@iaao.org
Phone: 816-701-8115
Toll Free: 800-616-4226 ext. 8115
• Meeting Management/Logistics 
• Vendor Relations 
• Registration & Meeting Inquiries

  
Rachel Mense
Meetings Coordinator
mense@iaao.org
Phone: 816-701-8109
Toll Free: 800-616-4226 ext. 8109
• Conference Exhibitors
• Meeting Registrations & Inquiries
• Hotel Reservations & Inquiries

Leann Ritter, CAE (Certified Association Executive)
Special Projects Manager
ritter@iaao.org
Phone: 816-701-8161
Toll Free: 800-616-4226 ext. 8161
• Annual Conference Education
• Executive Board Election
• Conference Sponsors/Partnerships

Professional Development


Tiffany Plouff
Sr. Director of Professional Development
plouff@iaao.org
Phone: 816-701-8132
Toll Free: 800-616-4226 ext. 8132
• Direct learning initiatives & programming
• Develop education program content
• Develop/select content delivery models


Larry Clark, CAE
Director of Strategic Initiatives
clark@iaao.org
Phone: 816-701-8130
Toll Free: 800-616-4226 ext. 8130
• Professional Development Committee
• USPAP Appraiser Regulatory Advisory Committee
• Technical Assistance


Daniel Fuchs
Professional Development Brand Marketing Coordinator
fuchs@iaao.org
Phone: 816-701-8111
Toll Free: 800-616-4226 ext. 8111
• Recertification Issues
• Webinar Coordinator
• Education

Willa Jessee
Curriculum Manager
jessee@iaao.org
Phone: 816-701-8177
Toll Free: 800-616-4226 ext. 8177
• Education curriculum
• Online course development


Laura Knott
Special Projects Coordinator
knott@iaao.org
Phone: 816-701-8101
Toll Free: 800-616-4226 ext. 8101
• Special Exam Processing
• Professional Designation Exam Processing
• Course Calendar


Jarron Paronto
Designation Program Manager
Paronto@iaao.org
Phone: 816-701-8137
Toll Free: 800-616-4226 ext. 8137
• Professional Designations Program
• Recertification Issues
• Professional Development Committee


Matt York
Assistant Operations Manager
york@iaao.org
Phone: 816-701-8136
Toll Free: 800-616-4226 ext. 8136
• Requests for Transcripts & Duplicate Certificates
• Test Results (status, no results given by phone)
• Special Exam Results (no results given by phone)

Research and Library Services


Heather Steel, MLS
Research Librarian & Library Manager
steel@iaao.org
Phone: 816-701-8116
Toll Free: 800-616-4226 ext. 8116
• Library Research Requests
• Catalog & Library Database Searching
• CEAA Program


Paul Bidanset, Ph.D. candidate
Valuation Research Project Manager
bidanset@iaao.org
Phone: 816-701-8118
Toll Free: 800-616-4226 ext. 8118
• Research Development/Collaboration
• IAAO Professional Consulting-Valuation Modeling and
  Performance Review Expert
• International Academic Liaison

Margie Cusack
Research Manager
cusack@iaao.org
Phone: 816-701-8123
Toll Free: 800-616-4226 ext. 8123
• Research Development/Collaboration
• Academic Partnership Program
• International Research Symposium