Executive Office & Administration


Ron Worth, CAE
Executive Director
worth@iaao.org
Phone: 816-701-8120
Toll Free: 800-616-4226 ext. 8120
• Association administration
• Secretary-Treasurer
• Executive Board


Elizabeth Brandel, CPA/CITP, CGMA, MBA
Chief Financial Officer
brandel@iaao.org
Phone: 816-701-8147
Toll Free: 800-616-4226 ext. 8147
• Finance and Accounting
• Budgets
• Finance Committee

Cindy Mead
Executive Administrator
mead@iaao.org
Phone: 816-701-8124
Toll Free: 800-616-4226, ext. 8124
• Executive Board Materials
• Committee Member Information
• Committee Minutes


Allyson Weber
Accounting Coordinator
weber@iaao.org
Phone: 816-701-8138
Toll Free: 800-616-4226 ext. 8138
• Lockbox Questions
• Billing Questions
• Request a W-9

Communications & Technology


Mike Ardis, APR
Sr. Director of Communications, Technology & Publications    
ardis@iaao.org
Phone: 816-701-8141
Toll Free: 800-616-4226 ext 8141
• Communications
• Media Relations
• Website Operations


Tammy Brown
Marketing Director
brown@iaao.org
Phone: 816-701-8126
Toll Free: 800-616-4226 ext. 8126
• Strategic Marketing 
• Graphic Design
• Brand Management


Sarah Noakes
Learning Technology Manager
noakes@iaao.org
Phone: 816-701-8133
Toll Free: 800-616-4226 ext. 8133
• Update education delivery system
• Support learning management system and database system
• Provide online course support 


Keith Robison
Publications Manager
robison@iaao.org
Phone: 816-701-8135
Toll Free: 800-616-4226 ext. 8135
• Fair & Equitable
• Journal of Property Tax Assessment Administration 
• Textbooks



Shaun York
Technology Manager
syork@iaao.org
Phone: 816-701-8122
Toll Free: 800-616-4226 ext. 8122
• Information Technology
• Database Management
• Website Maintenance

Membership 


Ashley Lathrop
Director of Membership and Administration
lathrop@iaao.org
Phone: 816-701-8125
Toll Free: 800-616-4226 ext. 8125
• Human Resources
• Scholarships
• Budget Committee


Jill Boland
Senior Membership Services Manager
boland@iaao.org
Phone: 816-701-8155
Toll Free: 800-616-4226 ext. 8155
• Membership Inquiries
• Member Benefits & Status
• IAAO Reps

Pamela Meyers
Member Experience Specialist
meyers@iaao.org
Phone: 816-701-8102
Toll Free: 800-616-4226 ext. 8102
• Membership Inquiries
• Member Anniversaries
• Membership Status


Daniel Fuchs
Membership Brand Marketing Coordinator
fuchs@iaao.org
Phone: 816-701-8104
Toll Free: 800-616-4226 ext. 8104
• Webinar Coordinator

Meetings 


Joe Heeter
Meetings Director
heeter@iaao.org
Phone: 816-701-8105
Toll Free: 800-616-4226 ext. 8105
• Meeting Management/Logistics 
• Vendor Relations 
• Registration & Meeting Inquiries

  
Rachel Mense
Meetings Coordinator
mense@iaao.org
Phone: 816-701-8109
Toll Free: 800-616-4226 ext. 8109
• Conference Exhibitors
• Meeting Registrations & Inquiries
• Hotel Reservations & Inquiries

Leann Ritter, CAE (Certified Association Executive)
Special Projects Manager
ritter@iaao.org
Phone: 816-701-8161
Toll Free: 800-616-4226 ext. 8161
• Annual Conference Education
• Executive Board Election
• Conference Sponsors/Partnerships

Professional Development


Tiffany Plouff
Sr. Director of Professional Development
plouff@iaao.org
Phone: 816-701-8132
Toll Free: 800-616-4226 ext. 8132
• Direct learning initiatives & programming
• Develop education program content
• Develop/select content delivery models


Larry Clark, CAE
Director of Strategic Initiatives
clark@iaao.org
Phone: 816-701-8130
Toll Free: 800-616-4226 ext. 8130
• Professional Development Committee
• USPAP Appraiser Regulatory Advisory Committee
• Technical Assistance


Erin Eades
Operations Manager
eades@iaao.org 
Phone: 816-701-8101
Toll Free: 800-616-4226 ext. 8101
• Develop operational processes and procedures
• Manage student exam processing
• Support Coordinators and Members


Toni Eichholz
Credentialing Coordinator
eichholz@iaao.org 
Phone: 816-701-8103
Toll Free: 800-616-4226 ext. 8103
• Professional Designations Program
• Candidacy and Designation Exam Applications
• Candidate and Designee Support

Betty Kemboi
Instructional Designer
kemboi@iaao.org
Phone: 816-701-8150
Toll Free: 800-616-4226 ext. 8150
• Conduct analyses of learner training needs
• Design and develop new training programs
• Revise existing training materials


Heather Moser
Training Development Manager
Moser@iaao.org
Phone: 816-701-8136
Toll Free: 800-616-4226 ext. 8136
• Develop Content Creation Strategies
• Manage Content Review and Quality Control Processes 
• Support Instructors


Jarron Paronto
Credentialing Manager
Paronto@iaao.org
Phone: 816-701-8137
Toll Free: 800-616-4226 ext. 8137
• Professional Designations Program
• Recertification Issues
• Professional Development Committee


Kevin Thomas
Instructional Designer
thomas@iaao.org
Phone: 816-701-8131
Toll Free: 800-616-4226 ext. 8101
• Conduct analyses of learner training needs
• Design and develop new training programs
• Revise existing training materials

Research and Library Services


Heather Steel, MLS
Research Librarian & Library Manager
steel@iaao.org
Phone: 816-701-8106
Toll Free: 800-616-4226 ext. 8106
• Library Research Requests
• Catalog & Library Database Searching
• CEAA Program

Paul Bidanset, Ph.D. candidate
Valuation Research Project Manager
bidanset@iaao.org
Phone: 816-701-8108
Toll Free: 800-616-4226 ext. 8108
• Research Development/Collaboration
• IAAO Professional Consulting-Valuation Modeling and
  Performance Review Expert
• International Academic Liaison