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The cover story explores just as customers expect quality and great service when they shop at a high-end retailer, taxpayers expect exceptional customer service above and beyond the more traditional delivery of fair, transparent, and timely assessments from the assessor’s office.
In addition, you'll read a review of IAAO activities in 2017 and also:
- Efforts by the Maricopa County (Arizona) to maximizing people assets to achieve success
- Registration for the IAAO Annual Conference in Minneapolis is now open and a schedule of sessions is listed.
- The case for International Property Measurement Standards
- An initial guide to IAAO Property Valuation Standards
- IAAO Governance Committee is updating the Association's governing documents
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