New Designees

Ana Arroyo, CAE

Ana Arroyo, CAE, fulfilled the requirements of the Certified Assessment Evaluator designation in September. Ms. Arroyo serves as the Commercial Real Estate Assessment Manager for the Orange County (Florida) Property Appraiser’s Office, a position she’s held for two years. Previously, she worked as a State-Certified Appraiser at Property Valuation & Consulting, Inc., in Winter Garden, Florida, from 2008 to 2015 and as a State-Certified Appraiser in Puerto Rico from 1997 to 2008. Ms. Arroyo holds a Bachelor of General Science in biology from the Universidad del Sagrado Corazon, Santurce, Puerto Rico. She holds the MAI designation from the Appraisal Institute and serves as the Vice President of the East Florida Chapter of the Appraisal Institute, having previously served as Past Regional Representative, Secretary, and Treasurer.

Norman "Ned" Chappell, CAE

Norman “Ned” Chappell, CAE, earned the Certified Assessment Evaluator designation in August. Mr. Chappell has been Chief Litigation Appraiser for the Maricopa County Assessor’s Office, Phoenix, Arizona, for five years. He has been involved in real estate as an appraiser, lender, and developer since 1980, with 20 of those years as a fee appraiser and principal of the Chappell Company, established in 1993. Mr. Chappell holds a Bachelor of Business Administration with a double major in real estate and finance from New Mexico State University, Las Cruces. He taught real estate appraisal and advanced real estate appraisal for Scottsdale Community College for the 1993–1994 academic year and the seminar "Appraisal Reviews—What Are Reviewers Looking for, and Why?" for the Phoenix and Tucson chapters of the Appraisal Institute in 1993. His article “The Medical Office Building in Maricopa County” was published in Commercial Leasing Update, lssue 90, January 1994. Mr. Chappell also holds the MAI designation from the Appraisal Institute and served on the Phoenix Chapter Board of Directors from 2012 to 2014, as president in 2014 and past president in 2015.

Jason Cowan, RES

Jason Cowan, RES, earned the Residential Evaluation Specialist designation in September. Mr. Cowan is Senior Appraiser for Forsyth County, Winston-Salem, North Carolina. He has held this position for two years, having 10 years of experience in the profession including at Goochland County, Hanover County, and Landsafe-Bank of America. He helped establish the Goochland County office, which previously contracted for assessment services. Mr. Cowan holds a Bachelor of Science in business, majoring in real estate and urban land development, from Virginia Commonwealth University, Richmond, Virginia.

Bradley Eldridge, CAE

Bradley Eldridge, CAE, earned the Certified Assessment Evaluator designation in September. Mr. Eldridge serves as the Commercial Real Estate Manager for the Douglas County Appraiser’s Office in Lawrence, Kansas. He has held this position for 8 years, after working 11 years in the private sector performing fee appraisals.  Mr. Eldridge holds a Bachelor of Arts in business administration from Baker University, Baldwin City, Kansas. He is an IAAO instructor and teaches for TEAM Consulting. He cowrote and co-instructed an IAAO webinar on subsidized housing and authored the Valuation of Senior Housing workshop for TEAM Consulting. Mr. Eldridge serves as chair of the IAAO Education Subcommittee. He holds the MAI designation from the Appraisal Institute.

Oris Green, AAS

Oris Green, AAS, earned the Assessment Administration Specialist designation in September. Mr. Green serves as a Commercial Assessor II for the Maryland Department of Assessments & Taxation, Baltimore. He has held this position for two years, after beginning as a residential assessor in January 2013 and being promoted to Commercial Assessor I in June 2015. He started as a real estate agent in 2003 and has been a licensed appraiser in Maryland and Virginia since 2009. Mr. Green holds a Master in Business Administration from the University of Phoenix, a Bachelor of Science in accounting from Hampton University, Hampton, Virginia, and an Associate of Applied Science in accounting from Thomas Nelson Community College, Hampton.

Melanie Berry, RES

Melanie Berry, RES, completed the requirements of the IAAO Residential Evaluation Specialist designation in August. Ms. Berry is a Commercial Appraiser IV for the Riley County Appraiser’s Office, Manhattan, Kansas. She has held this position for the past four years and previously served the county for seven years as a Residential Appraiser. Prior to joining the county, she was a fee appraiser for seven years. She holds a Certified Residential Real Estate Appraiser License with the Kansas Real Estate Appraisal Board. Ms. Berry is a graduate of Fort Hays State University, Hays, Kansas, and recently earned her Registered Mass Appraisal Designation from the Kansas Department of Revenue. She has been a member of IAAO since 2015.

Margaret Burns, CMS

Margaret Burns, CMS, earned the Cadastral Mapping Specialist designation in August. Ms. Burns has served as the Director–Land Ownership Department for the Caddo Parish (Louisiana) Tax Assessor’s Office for the past two years. She began her assessment career in August 1995 as an Abstractor, then served as a Senior Abstractor and a Supervisor before assuming her present position. Ms. Burns attended Ayers Business College, Shreveport, Louisiana, and is a Certified Louisiana Deputy Assessor. “I am grateful to have the opportunity through my office to continue my education in the mapping field. My office has provided me with the necessary resources to obtain this designation, and I could not have done it without its leadership and support.”

Michael Combrink, AAS

Michael Combrink, AAS, satisfied the requirements for the Assessment Administration Specialist designation in June. Mr. Combrink is in his first year serving as Chief Deputy Assessor for the Coconino County (Arizona) Assessor’s Office. Before serving as Chief Deputy, Mr. Combrink held the post of Government Relations Director for the Maricopa County Assessor’s Office for three years, successfully advocating for and against property tax policy at the Arizona Legislature. In addition to lobbying, he led numerous special projects as well as the IAAO Candidates Club for the office before his departure to Coconino County. Mr. Combrink holds Bachelor of Art degrees in both History and Anthropology from Northern Arizona University, and in 2017 graduated Cum Laude with his Master’s in Public Administration from Arizona State University. Mr. Combrink lives in his hometown of Flagstaff, Arizona and shares in this distinction with his wife and four small children.

Peter Devine, AAS

Peter Devine, AAS, met the requirements for the Assessment Administration Specialist designation in June. Mr. Devine is an Analytic Appraiser with the Maricopa County Assessor’s Office, Phoenix, Arizona. He has held this position for five years. Mr. Devine holds a Bachelor of Science in Finance from Arizona State University.

Conan Dunham, RES, AAS

Conan Dunham, RES, AAS, earned the Residential Evaluation Specialist designation in June. Mr. Dunham has served as an Industrial Supervisor for the Maricopa County Assessor’s Office in Phoenix, Arizona for five years. In this position with Maricopa County, he has served as a lead trainer for his team.  Mr. Dunham holds a Bachelor of Arts in Hotel and Restaurant Management with a Business Minor from Washington State University in Pullman, Washington. He has been a licensed residential real estate agent for nearly 20 years. He is active in IAAO and the Arizona Chapter of IAAO and looks to his designations to help further his career in the assessor’s office.

Sara Sputh Esser, RES, AAS

Sara Sputh Esser, RES, AAS, fulfilled the requirements of the Assessment Administration Specialist designation in June. Ms. Esser has been with the Maricopa County Assessor’s Office for the past 30 years and has experience working in residential and commercial properties and the litigation department. She has served as a Commercial Supervisor for the last 11 years. Ms. Esser did her undergraduate studies at Indiana University and completed a Bachelor of Science at Arizona University. In her role at Maricopa County, she delivers in-house seminars on the topics of income and effective age.

Kristin Gonzalez, AAS

Kristin Gonzalez, AAS, satisfied the requirements of the Assessment Administration Specialist designation in August. Ms. Gonzalez serves as the Caddo Deputy Assessor–Fiscal Officer for the Caddo Parish (Louisiana) Tax Assessor's Office, a position she has held for the past seven years. Previously, she served in a clerical capacity for the Admin Department, performed data entry for the Real Estate Department, and provided customer service in the Homestead/Exemption Department. Ms. Gonzalez attended Bossier Parish Community College, Bossier City, Louisiana, and holds a Bachelor of Science in business from Louisiana State University, Shreveport. She is an IAAO course coordinator in the state of Louisiana and is active in her community serving with her church and local mission groups as well as coaching youth soccer, a sport she played collegiately. She said, “Obtaining the AAS designation is not only a great reflection on myself, but also for our office and state association.”

David Hansen, RES, AAS

David Hansen, RES, AAS, met the requirements of the Residential Evaluation Specialist designation in June. Mr. Hansen is a Supervisor in Real Property for the Maricopa County Assessor’s Office in Phoenix, Arizona. Before assuming this position six years ago, he served the county in various positions, including Residential Appraiser I and II and Commercial Appraiser II, III, and IV. Mr. Hansen holds a Bachelor of Arts in Architectural Studies and Writing from Excelsior College.

Kevin Hayes, CAE, RES

Kevin Hayes, CAE, RES, met the requirements of the Certified Assessment Evaluator designation in April. Mr. Hayes has served as Deputy of Appraisals for the Pinellas County Property Appraiser in Clearwater, Florida, for the past five years. Prior to joining this office, Mr. Hayes had over 26 years of real estate appraisal, consulting, and review experience primarily throughout the southeastern United States, with additional work completed in other U.S. states and territories. He has held several positions with local, regional, and national appraisal companies in both Tampa and Lakeland. Mr. Hayes is a graduate of Florida Southern College, Lakeland, where he received a Bachelor of Science  in business administration, majoring in financial management, and completed work towards a Master in Business Administration degree. He previously earned an IAAO Residential Evaluation Specialist (RES) designation, is an IAAO Certified In-State Instructor, and is also a member of the Florida Chapter of IAAO. Mr. Hayes also holds an MAI designation from the Appraisal Institute and a Litigation Certificate through the AI Litigation Certificate Program, is a member of the Florida Gulf Coast Chapter of AI and has held several chapter-level positions. Mr. Hayes is a Certified Florida Evaluator through the Florida Department of Revenue and holds a Florida State-Certified General Real Estate Appraiser License.

Duane Helgerson, PPS

Duane Helgerson, PPS, satisfied the requirements for the Personal Property Specialist designation in June. Mr. Helgerson is an Analytical Appraiser with the Maricopa County Assessor’s Office, Phoenix, Arizona. He has been an appraiser with the Business Personal Property department for 16 years after serving as a clerk for the department for five years.  He is certified as both a Level I and Level II Appraiser by the Arizona Department of Revenue. Before joining the county, he served in the U.S. Marine Corps as a combat engineer from 1988 to 1994. Mr. Helgerson was instrumental in the development and evolution of the current E-Filing process for businesses to submit personal property filings.  He has been the only appraiser processing all leasing business personal property filings for the past 10 years in the fourth largest county in the nation. He said, “Achieving the PPS designation places the stamp of excellence on my long career in personal property.”

Eric Henderson, CAE

Eric Henderson, CAE, fulfilled the requirements of the Certified Assessment Evaluator designation in August. Mr. Henderson serves as the Assistant Assessor for the Town of Natick, Massachusetts, a position he’s held for the past year. Previously, he was Appraiser/Assessor for the City of Peabody, Massachusetts, for almost 3 years and an Appraisal Project Supervisor for Tyler Technologies for 13 years. Mr. Henderson is a graduate of the University of New Hampshire, Durham, Whittemore School of Business and Economics, with a Bachelor of Science in business administration. He is a member of the Massachusetts Association of Assessing Officers, the Massachusetts Chapter of IAAO, and the Northeastern Regional Association of Assessing Officers. “Receiving this designation is recognition of 17 years of hard work and continuous learning.  I started in the industry in an entry-level residential data collector position with Tyler Technologies (then Cole Layer Trumble).  I was just out of business school with no clue what to do with myself, other than that I loved the outdoors and did not want to sit behind a desk all day. A tape measure, clipboard, and a stack of property cards were my start, along with a snowsuit, in one of the worst winters I can remember growing up in western New Hampshire. I am thankful for the support from my employers over the years who were always encouraging my educational pursuits.  What started out as a just a job has really turned into a career, and I am thankful for the experiences and mentoring that has led me here.”

Lisa Hobart, CAE, PPS

Lisa Hobart, CAE, PPS, satisfied the requirements of the Certified Assessment Evaluator designation in August. Ms. Hobart has been in the assessment industry for over 36 years and is currently Personal Property Consultant and Chief Assessor for the City of Detroit, Michigan. Previously, she served as Assessor for Charter Township, West Bloomfield, Michigan, for 16 years, a consultant for BDO Siedman, LLP, for 2 years, and Administrator, Personal Property Auditor/Supervisor for the Oakland County Equalization Department of Economic Development for 17 years. Ms. Hobart holds a Master of Science in administration from Central Michigan University, Troy, and a Bachelor of Science in accounting from Detroit Business College, Dearborn. She has previously earned the IAAO Personal Property Specialist designation and is a senior member of the American Society of Appraisers, an MMAO Assessor and a Personal Property Examiner through the Michigan State Tax Commission, and a State Certified General Appraiser. As a former Executive Board member and Personal Property Council Chair, Ms. Hobart has been active in IAAO, including serving as an author of Property Assessment Valuation, 3rd edition. She received the 2016 IAAO Clifford B. Allen Most Valuable Member Award and 2014 IAAO Instructor of Excellence Award and the 2008 Michigan Assessors Association Education Award. Ms. Hobart has been an instructor for over 25 years, serving as an IAAO Senior Specialty Instructor and teaching for the Michigan State Assessor’s Board and at the community college level. She is also active in several other national, state, regional, and local associations as a leader and member and was appointed to the Board of Trustees of The Appraisal Foundation in 2015, with her reappointment beginning in 2018.

Brad Homlotis, RES

Brad Homlotis, RES, completed the requirements of the Residential Evaluation Specialist designation in August. For the past year, Mr. Homlotis has served as the Appraisal/Collection Manager for Wake County, North Carolina, after serving seven years as Senior Appraiser. Prior to his service with Wake County, he was an Appraiser/ Project Manager for Pearson Appraisal Services, Inc., for nine years and a Residential/Commercial Data Collector for one year with Manatron/Sabre, Pennsylvania. Mr. Homlotis attended Indiana University of Pennsylvania and is currently enrolled at Wake Technical Community College, Raleigh, North Carolina. He has been an IAAO member since 2013 and is also a member of the North Carolina Association of Assessing Officers, participating in the Candidates Club.

Sandra “Sandy” Martin, PPS

Sandra “Sandy” Martin, PPS, met the requirements of the Personal Property Specialist designation in August. Ms. Martin has served as the Personal Property Appraisal Manager for Mecklenburg County, North Carolina, for the past 10 years. Previously, she served as Auditor for Mecklenburg County Tax Collections. Ms. Martin holds a Bachelor of Science in business administration with a concentration in marketing from the University of North Carolina, Charlotte. She is a member of the North Carolina Association of Assessing Officers and the North Carolina Association of Business Licensing Officials, having served on the Program Committee and Education Committee and as First and Second Vice President and President. Ms. Martin received the Ketner Award from the North Carolina Chapter of the Healthcare Financial Management Association. She recently presented “Southeast Developments: Current Topics and Emerging Issues for Personal Property” for the Institute for Professionals in Taxation. She said, “After many years learning the profession of Personal Property Appraisal, I am honored to receive the designation of Personal Property Specialist. I am grateful for the time and energy spent by so many on me and my career. I appreciate what this designation means in endorsing me professionally.”

Keith Matheny, AAS

Keith Matheny, AAS, earned the Assessment Administration Specialist designation in August. Mr. Matheny serves as an Area Appraisal Supervisor for the State of Tennessee, Comptroller of The Treasury, Division of Property Assessments. He has held this position for the past four years, after serving this office for 16 years as an Appraisal Specialist. Mr. Matheny completed the Real Estate Licensing, Modern Real Estate Practices and Appraisal of Residential & Income Properties, and Fundamentals of Real Estate Appraisals programs with the Continual Learning Institute in Nashville. He has also attended the Nashville Auction School, where he taught for six years, and served as the auctioneer for the Associate Member Auction at the IAAO Annual Conference in Nashville. Mr. Matheny was honored as the Tennessee Chapter of IAAO 2003 Member of the Year.

Todd Reynolds, RES, AAS

Todd Reynolds, RES, AAS, completed the requirements of the Residential Evaluation Specialist designation in June. Mr. Reynolds has served the Maricopa County Assessor’s Office in Phoenix, Arizona as an Analytic Appraiser for almost six years. He began in this role as a business personal property appraiser for three years before taking on his current duties as a real property commercial appraiser. Before joining Maricopa County, Mr. Reynolds spent five years as a licensed residential fee appraiser in the state of Arizona. He is a member of the Arizona Chapter of IAAO.

Nadine Seguin, CAE, RES

Nadine Seguin, CAE, RES, fulfilled the requirements of the Certified Assessment Evaluator designation in August. Ms. Seguin is a Senior Market/Commercial Appraiser for the Saskatchewan Assessment Management Agency (SAMA), a position she has held since January 2016. She began with SAMA as an Assessment Appraiser in 2007.  Ms. Seguin graduated from Lakeland College, Vermilion, Alberta, with a diploma in assessment and appraisal. She also holds a Real Property Assessment Certificate from the University of British Columbia, Vancouver. She earned her Residential Evaluation Specialist designation in 2012. Ms. Seguin is a licensed appraiser with the Saskatchewan Assessment Appraisers Association and holds the Municipal Assessment Appraiser of Saskatchewan designation. She is an Elected Council member for the community in which she resides.

David Soublet, AAS

David Soublet, AAS, completed the requirements of the Assessment Administration Specialist designation in August. Mr. Soublet is the Residential Real Estate Manager in the Orleans Parish Assessor's Office, New Orleans, Louisiana. Prior to assuming this position seven years ago, Mr. Soublet was an appraiser for seven years with the Louisiana Tax Commission handling residential, commercial, and vacant land appeals and assisting with various ratio studies. Mr. Soublet holds a Master of Business Administration, accounting concentration, from Clark Atlanta University, Atlanta, Georgia, and a Bachelor of Science in business administration from Xavier University of Louisiana, New Orleans. He has been a licensed real estate broker in Louisiana since 2002, and his professional experience also includes over 12 years in corporate/governmental accounting and several years as an adjunct accounting instructor. Mr. Soublet is Treasurer of the Association of St. Augustine Alumni–New Orleans, a nonprofit organization established to raise funds to defray tuition costs for lower income students at his alma mater.

James Stogner, RES

James Stogner, RES, fulfilled the requirements for the Residential Evaluation Specialist designation in June. Mr. Stogner is an Analytic Appraiser with the Maricopa County Assessor’s Office, Phoenix, Arizona. He has served in this role for three years after working in the private sector as a mortgage banker. Mr. Stogner holds a Bachelor of Arts in Economics from the University of Arizona. He is a member of IAAO’s U40 Leadership Lab. He said, “Like many of us, I fell in to this profession. I find this career path challenging and fulfilling. I love the fact that there is no ‘typical day’ when it comes to what we do.”