IAAO partners with local sponsoring agencies and educational coordinators in offering our courses/workshops. The International Association of Assessing Officers has developed a Coordinator’s Handbook for IAAO Coordinators. It serves as a useful resource of information on the administrative duties and specific rules and regulations.
The procedures outlined in the handbook are to be followed unless the IAAO Professional Development Department has given prior written approval for variations. Coordinators are asked to read this handbook to familiarize themselves with the functions of IAAO organization. The IAAO Professional Development Department is aware that many problems may arise that are not included in this handbook. Anyone needing additional assistance should not hesitate to call the IAAO Professional Development Department at (816) 701-8100 for assistance. The IAAO office hours are 8:00 a.m. – 5:00 p.m. CST.
Other helpful documents for Coordinators include:
IAAO National Instructor List - IAAO maintains a list of approved Instructors to assist the Coordinators in finding qualified national Instructors. (Please Note: Due to privacy concerns some instructors may not appear on this list. For a complete list, please contact IAAO Professional Development Department.)
Instructors are required to meet stringent criteria prior to their name being placed on this list. For specifics on this criteria, see Criteria for IAAO Instructor Selection, Qualification, Evaluations & Conduct
IAAO Instructor Course and Workshop Matrix - IAAO maintains a spreadsheet to assist Coordinators in finding approved instructors for specific courses and workshops.
Program Fee Schedule - The IAAO Professional Development Department Course, Workshop and One Day Forum Fee Schedule provides the per student cost for both Certified and Contract courses.
Certified Program Application – This application is used when the sponsoring agency will be responsible for securing the instructor and will be responsible for all expenses and honoraria incurred by and for the instructor. The instructor must be IAAO approved. Sponsoring agency will handle all registration, arrange classroom facilities. IAAO will ship all materials and requested texts.
Contract Program Application – This application is used when the IAAO will assign one qualified instructor for the class and will pay a flat fee. Sponsoring agency will handle all registration, arrange classroom facilities. IAAO will ship all materials and requested texts.
Retake Special Exam Application - This application is used to schedule a re-take exam (within 12 months of the original exam date) . Application must be filled out completely (including the re-take date and the proctor name and address) and returned to the Professional Development Department at least 3 weeks prior to the exam date.
Challenge Special Exam Application - This application is used to schedule a Challenge exam. Application must be filled out completely (including the challenge exam date and the proctor name and address) and returned to the Professional Development Department at least 3 weeks prior to the exam date. Student Reference Manual (SRM) can be ordered off the Market Place on the IAAO website.
Request for Manual Grading – IAAO stands behind the quality of their exam scoring process, but the option is available to request a manual re-grade. There is a processing fee of $50
Duplicate Certificate Request Form – This form is used to request a duplicate copy of a course completion certificate and/or the exam report (actual score). There is a processing fee of $25 per certificate/grade.
Transcript Request Form – This form is used to request an “official” transcript of the IAAO courses you have attended. There is a processing fee of $50 and it allows up to 6 (six) listings.
Wholesale Forum Order Form – This form can be used by the coordinator to purchase One Day Forum material outright. One Day Forums, unlike other educational billing, must be pre-paid at the time of the order.